Frequently Asked Questions

Classroom Reservation
Classroom Support/Training
Equipment Reservation/Checkout
Event Scheduling and Support
Software Installation
Student Computer Labs

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Student Computer Labs
Q:	Where are the computer labs located?
A:	Visit www.classtech.gmu.edu/lablocations.cfm for a complete listing of lab locations.

Q:	What are the hours of operation of computer labs?
A:	Visit http://classtech.gmu.edu/lablocations for a complete listing of our locations and hours. During breaks, holidays, end-of-semesters, and weekends those hours may vary and will be posted under News and Events on our main web page, http://classtech.gmu.edu.

Q:	What software is available in the computer labs?
A:	Visit http://classtech.gmu.edu/software.cfm for a listing of the standard software programs being offered for the current semester.

Q:	Can I install software or save my files on the computers?
A:	No. Upon reboot the computers in the labs erase all non-standard files and programs. All files should be saved frequently on removable media (i.e., floppy disk or USB thumb drive) to avoid loss of work.

Q:	What kind of assistance should I expect from the computer lab staff?
A:	Lab Consultants are available to assist students with computer related issues. They may not provide assistance in any matter that would violate the Mason Honor Code Policy.

Q:	How do I set up my laptop for wireless printing?
A:	Arlington Hazel Hall--Contact Law Computing at (703) 993-4855 (room 361 inside the library). - Fairfax-- Visit http://classtech.gmu.edu/pharos_printing.cfm to download the software needed, and for detailed step-by-step instructions. Prince William-- Visit http://classtech.gmu.edu/pharos_printing.cfm to download the software needed, and for detailed step-by-step instructions. Arlington Origional Building-- Visit http://classtech.gmu.edu/pharos_printing.cfm to download the software needed, and for detailed step-by-step instructions.

Q:	Is there a charge for printing in the computer labs?
A:	Yes. Pay-for-Print stations are available at each lab location. Black and white printing is currently offered at 8 cents per page.

Q:	Can the computer labs be reserved?
A:	No. The open computer labs cannot be reserved. Computer classrooms are reservable and are located at each campus. These computer classrooms can be reserved on an ad-hoc basis for a limited number of sessions, or by the Registrar for semester-long classes. See http://www.classtech.gmu.edu/classroomreservation.cfm for more information.

Q:	Is there a 24-hour computer lab?
A:	A 24-hour computer lab is offered only on Fairfax campus in both Johnson Center and Innovation Hall computer labs during the weekdays of pre-finals and finals each fall and spring.

Q:	How many seats/stations do the computer labs offer?
A:	Arlington-- Hazel Hall room 342 has 22 seats; Hazel Hall room 350 has 19 seats; and the Original Building room 306 has 31 seats. Fairfax-- Innovation Hall room 301 has 141 seats, and the Johnson Center rooms 340, 341 and 343 together have 100 seats. Prince William -- There is one computer lab in Bull Run Hall room 148 which has 76 seats.

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